Banana Tuft -S

Croton-L

Areca

•  Delivery & Return

  Delivery

  Store Pick-Up FREE

  • Same-Day Pick-Up: If your order is placed before 12:00 PM, you can collect your items the same day from 5:00 PM to 9:00 PM.
  • Next-Day Pick-Up: Orders placed after 12:00 PM will be available for pick-up the following working day from 10:00 AM to 9:00 PM.

  Home or Office Delivery from KD 2 – KD 3 & FREE

  • Free Delivery: Enjoy complimentary delivery for all orders above 60 KD.
  • Delivery Charges for Orders Under 60 KD:
    — Zone 1: Hawalli, Al Asima, Farwaniya Governorates: 2 KD delivery charge.
    — Zone 2: Ahmadi, Mubarak Al Kabeer, Jahra Governorates: 3 KD delivery charge.

  Returns

  To ensure a smooth return process, please follow these guidelines:

  • Record a Video: When unpacking your product, record a video. If you find any damage, immediately send the video to marketing@treeoflifekuwait.com or WhatsApp +965-98013697.
  • Returns are only accepted if damage is reported promptly and the video is provided.
  • Eligibility for Return: Products can be returned if they are faulty, defective, or physically damaged. This includes receiving the wrong item or incorrect color/size.
  • Customer Obligation: Before accepting delivery, verify the product’s size, content, and color. Refuse delivery if the product is damaged.
  • Complaints regarding product discrepancies or damages after acceptance will not be entertained.
•  Ask a Question

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