Conditions:

• Same-Day Pick-Up: If your order is placed before 12:00 PM, you can collect your items the same day from 5:00 PM to 9:00 PM.
• Next-Day Pick-Up: Orders placed after 12:00 PM will be available for pick-up the following working day from 10:00 AM to 9:00 PM.

How It Works:

• Order Confirmation: Once your order is ready, you will receive a notification confirming the pick-up time.
• Pick-Up Location: Visit our store or designated pick-up point to collect your order. Please bring a copy of your order confirmation or ID for verification.

Conditions:

• Free Delivery: Enjoy complimentary delivery for all orders above 60 KD.
• Delivery Charges for Orders Under 60 KD:
  — Zone 1: Hawalli, Al Asima, Farwaniya Governorates: 2 KD delivery charge.
  — Zone 2: Ahmadi, Mubarak Al Kabeer, Jahra Governorates: 3 KD delivery charge.

Delivery Areas:

• We strive to deliver to all major areas within Kuwait. If your delivery address falls outside our standard zones, please contact us for more details on possible delivery arrangements.

How It Works:

• Order Processing: Once your order is placed, our team will prepare and dispatch your items. You will receive a tracking number to monitor your delivery status.
• Delivery Timeframe: Deliveries are generally made within [insert typical delivery timeframe, e.g., 2-3 business days] from the date of dispatch, depending on your location and order size.

• Delivery Issues: If there are any issues with your delivery or if you need to reschedule, please contact our customer service team promptly.
• Special Instructions: If you have any special delivery instructions, such as a preferred delivery time or specific access requirements, please provide these details during checkout or notify us directly.